We Help People Help Each Other
Crisis Support Solutions, LLC (“CSS”) is a woman-owned, small business dedicated to helping agencies start, train and maintain efficient and effective support programs.
As ministers and mental health professionals, CSS founders, Dorie and Joey, have spent years responding to the critical needs of individuals and groups in crisis. Dorie and Joey have taken their education and experience to provide inspirational presentations and skill-based trainings to federal, state and local organizations.
Meet our CEO
Dorie Jones, M.Div, MSW,
Called to ministry after college, Dorie entered seminary at the McAfee School of Theology at Mercer University in Atlanta, GA graduating with a Masters in Divinity (M.Div) in 2000. Developing an interest in advocacy and social services, Dorie was accepted to the Savannah State University School of Social Work and graduated with a Masters in Social Work (MSW) in 2005.
For a dozen years, Dorie worked as a crisis counselor and peer support program coordinator at the Federal Law Enforcement Training Center (FLETC) at the Department of Homeland Security. Bitten by the training bug, Dorie resigned government service and co-founded Crisis Support Solutions, LLC, where she built curriculum and delivered training to peer support teams across the US.
After joining Zion Lutheran with the Evangelical Lutheran Church in America (ELCA), Dorie’s call was rekindled and completed a Certificate of Advanced Theological Study (CATS) at Pacific Lutheran Theological Seminary (PLTS) in Berkeley, CA. Dorie was called by Zion Lutheran in May 2024 to serve as Deacon.
In 2024, Dorie also founded MESS Ministries, Inc. and partners with Lutheran Disaster Response (LDR) to provide Mental, Emotional, and Spiritual Support training to leaders and laity across the ELCA landscape.
Meet our CFO
Joey Fennell, M.Div, LPC, has over 20 years of ministry, counseling, and crisis intervention experience. Joey is currently in private practice at Fresh Start Counseling Services in Statesboro, GA. He has been a Licensed Professional Counselor since 2007. Joey serves as a Chaplain for the Bulloch Sheriff’s Office and is an instructor for the Georgia Sheriff’s Association, Chaplains Division.
Joey has written and delivered such training programs as: “Liability and Confidentiality”, “Line of Duty Death/Funeral Protocol”, “Breaking Down Barriers” and “Post Shooting Syndrome”.
Joey received his Master of Divinity from the McAfee School of Theology in Atlanta, GA. He received his Master of Education in counseling from Georgia Southern University. Joey has also served as an approved instructor for the ICISF.
“The CSS Difference”
Promote a "Culture of Care"
We help organizations ignite a culture of care that inspires employees at every level. Research shows that employee engagement, satisfaction, teamwork and more increases when they feel valued, loved and cared for.
Low Cost - High Value
We think peer support is the most effective, low-cost, organized way to provide care to colleagues in need. We commit to get you the most bang for your training buck.
#PEERLIFE
Unlike CISM, peer support is NOT an intervention; rather, it is a way of life. Our work is to inspire peers to commit to love, care and support of colleagues during good times and bad.
DIY
We are calling for interested and enthusiastic peers to becoming approved instructors in order to improve response, expand their care network and save their organization valuable training dollars.
TRAINING COURSES
WORKSHOPS