A support program (like peer support) is a cost-effective way to help hurting people hurt less – and feel better. And the research is in: better feeling people make for more productive, resilient and satisfied employees!
In 2014, Harvard Business Review (HBR) published an article stating: “Employees who felt they worked in a loving, caring culture reported higher levels of satisfaction and teamwork [and] showed up to work more often…People who worked in a culture where they felt free to express affection, tenderness, caring, and compassion for one another were more satisfied with their jobs, committed to the organization, and accountable for their performance.”
The American Psychological Association (APA) released a study in 2012 stating: “Employees who feel valued are more likely to report better physical and mental health, as well as higher levels of engagement, satisfaction and motivation, compared to those who do not feel valued by their employers.”
In an interview with Annuals Review, Professor of Business Administration and Psychology, Dr. Jane Dutton, discovered compassion at work lowers rates of absenteeism and turnover, decreases healthcare costs and increases levels of engagement. Dr. Dutton also found that compassion did not just have a positive result to the one giving and receiving it, but to the organization as a whole. Knowing compassion was the culture, employees felt pride in their organization, which was shown to reduce negative behaviors (like retaliation, litigation, etc.). In short, demonstrations of compassion increases gratitude, satisfaction, pride, engagement and thriving, while decreasing retaliation, absenteeism, litigation, healthcare costs and more.
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These are the benefits. Click here to read our blog on The Cost of Not Caring.
More articles:
- How Companies Are Taking Care of their Employees , The Muse
- Why Fostering a Culture of Compassion in the Workplace Matters, Wharton School of Business
- The Whole Person and Organizational Culture, Leadership and Change Magazine
- Why Looking After Your Employees is So Important, Virgin
- Why Appreciation Matters So Much, Harvard Business Review
- Americans are saying Work is Killing Them, NY Post
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We teach teams how to provide effective mental, emotional, and spiritual support to those in need.