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Top 3 Challenges Starting a Support Program (and how to resolve them)

by Dorie | Feb 21, 2020 | Building a Program, Culture of Care, Power of the Peer, Program Management-Coordination

Looking to start a support program?  It can feel like quite an undertaking – especially if you’ve never done anything like this before. I remember the first time I was tasked with enhancing my agency’s peer support program.  I had so many questions;...

Defining Support Program Success

by Dorie | Oct 13, 2019 | Building a Program, Power of the Peer, Program Management-Coordination

What is the purpose of your support program?  What are you hoping to accomplish? A peer in a federal agency once asked on a coaching call: “How do I know I’ve done my job?  What should I consider a success?” She wanted to understand more about outcomes.   Before we...

Identifying Goals – Investing in Support

by Dorie | Sep 22, 2019 | Building a Program, Power of the Peer, Program Management-Coordination

Ask leadership about organizational goals and you may hear buzzwords like: innovate, excel, lead, achieve, produce, dominate, pursue, etc.  That’s because goals are designed to expand our vision and move us beyond status quo.   For most organizations, goals are...

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