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For helpers dedicated to providing care and offering hope to those in need
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CSS answers questions for continuing education and deepening development
Crisis 101
For you (or someone you care about) in crisis … and the reactions that follow.
Power of the Peer
Learn how peers support individuals and benefit the organization a whole.
Care Ministry
Clergy and laity learn to provide organized and stabilizing support to those in your congregation and community.
Building a Program
From “building buy-in” to considering a budget, read what you need for starting a support program.
Culture of Care
Turn toxic into thriving – learn more about igniting a culture that raises value for all involved.
Training Solutions
We provide expert training through interactive instruction and ample practice sessions. Click for course descriptions, pricing and more.
Resources and Recommendations
Our favorite books, vids, music and more that fill our minds and feed our soul.
Most Recent
Let Me Carry Your Burden
"Come to me my brother and I will sit with you a while. Pretty soon I'll see you smile - and you know you will. No matter how much you're hurt'n right now, you know that everything will change in time. Let me cary your burden o brother mine." This is the chorus to...
How can I support someone overwhelmed with shame?
Check out this audio clip (5:54): "Meet Distorted Shame with Fairness". As helpers, we often meet with people overwhelmed with feelings of guilt and shame. Part of our work is to asses and determine if the guilt / shame that they are feeling is "fair". As...
What steps do we take to build a sustainable peer support program?
Everyone recognizes the value and importance of training. Peer and crisis support services are provided to people during difficult times. In order to reduce risk and ensure effectiveness, volunteers providing these services require skills. To acquire and develop these...
What makes a Critical Incident a Crisis?
A critical incident is any event that disrupts someone’s life (flood, fire, death/loss, accident, etc.) and the crisis is the stress – or distress – that follows. But not all crises are created equal. Have you ever noticed people having different reactions after...
The Cost of Not Caring
In this this audio clip (2:54), I recap what makes an incident "critical" and the crisis state that follows a tragedy. I also make a case for responding to people in crisis with compassion and care. People who do not feel care from their organization (like work,...
Protocols for Feeling Better
Since we believe in “practicing what we preach”, I have a group of “peers” that I rely on for love, care and support. Recently, a dear peer noticed I was frazzled and stressed. She asked what I was doing. Not really hearing her question, I responded by naming...