by Dorie | Oct 13, 2019 | Building a Program, Power of the Peer, Program Management-Coordination
What is the purpose of your support program? What are you hoping to accomplish? A peer in a federal agency once asked on a coaching call: “How do I know I’ve done my job? What should I consider a success?” She wanted to understand more about outcomes. Before we...
by Dorie | Sep 22, 2019 | Building a Program, Power of the Peer, Program Management-Coordination
Ask leadership about organizational goals and you may hear buzzwords like: innovate, excel, lead, achieve, produce, dominate, pursue, etc. That’s because goals are designed to expand our vision and move us beyond status quo. For most organizations, goals are...
by Dorie | Apr 3, 2019 | Building a Program, Mailbag, Training Solutions
Securing a vendor to deliver basic training is a key aspect of building a quality program. This is not the time to be “hands-off”. Even though you’re not the one instructing, you still play a critical part in training delivery. Think of this like selecting a tutor...
by Dorie | Mar 29, 2019 | Building a Program, Power of the Peer
How much are the people in your organization worth? Break it down by dollars and cents. How much is your organization paying in salaries, training, healthcare, work space, equipment, etc. to ensure productivity and performance? Consider this, how much is lost...
by Dorie | Oct 16, 2018 | Building a Program
What is Peer Support? Peer Support is an informal process of one person providing help and support to another in need. This type of support is provided by trained and vetted employees often called “peer volunteers”. Peers are trained to listen, assess and address in a...
by Dorie | Jul 23, 2018 | Building a Program |
As we provide peer support and crisis ministry training, we’ve noticed a disturbing trend: more and more, agencies / organizations are operating support programs without approved policy. We know this because of the number of questions students ask us related to...
This arch represents strength & support. - -
We teach teams how to provide effective mental, emotional, and spiritual support to those in need.