What’s in a Name?

I wanted to pass along some feedback that was recently shared with me.  I found this feedback valuable and I hope you do too. During a recent “call-out,” my team and I facilitated a small group debriefing to a distressed construction crew following a...

Crisis of Reality

There’s an interesting thing that happens with some following a critical incident – they experience a crisis of reality.  (At least, that’s what I’m calling it.)  You will know when someone is in a “crisis of reality” because they...

Following a Tragedy…Ensuring Employee Resiliency

Most agencies and organizations have plans and policies that focus specifically on potential threats (such as “active shooter” or severe weather).  Very rarely do we see organizations with a response plan that includes crisis intervention for affected...

Don’t Forget Dispatch

A critical incident occurred yesterday.  Maybe you heard about it.  An infant was shot dead in his stroller while out with his mom.  Two teenagers were just arrested.  This incident has shocked our sleepy (and normally safe) community.  This incident shocked our first...

Capable in Crisis

 People in the helping-profession are driven to help.  Ask any nurse, social worker, educator, firefighter, chaplain, etc. why they are in the profession they are in…and you will hear some form of: “I like to help people.” We know that delivering...

What is Crisis Intervention?

Crisis intervention, or crisis response, is a short-term helping process performed by any helping professional trained in crisis intervention.  Crisis intervention (or CI) is not therapy or mental health counseling; therefore, does not require a mental health...